Forum 2002

Quality in Tertiary Education: From whose Perspective?
(Who's in Charge? Who do we Charge? What Price do we Pay?)

4–6 December 2002
Joondalup Campus, Edith Cowan University
Joondalup, Western Australia 

View an archived version of the official 2002 AAIR Forum website.


Tertiary institutions are accountable to a variety of stakeholders, all of which are keen to establish the organisation's quality credentials. Governments are demanding evidence of quality assurance, Senates and Councils are doing the same, and management has its own perspective of the quality agenda and how best to respond to it. There is much to be done and, with ever decreasing real resources:

  • How do institutions respond to the challenge?
  • Who do we charge - both in dollars and cents, and to prepare our organisations?
  • Will students bear the brunt of the costs of the quality movement - and if so, what will be the benefits?
  • What price will we pay?
  • What will be sacrificed- nationally, institutionally and individually?

As we get more and more involved in the plan-do-review cycle, how are institutional researchers and planners rising to the challenge of providing more information, which is more targeted and which is required in an ever more 'timely fashion'? This conference will explore the implications the quality movement has, and has had, for institutional researchers, planners, academics and managers and challenge all involved in tertiary education to engage in the quality assurance debate with the aim of maintaining and improving the standards and sustainability of the sector.

Within the broad framework of the conference theme, the Forum will also explore sub-themes of relevance both to institutional researchers and to those heavily involved with quality in tertiary education. Sub-themes may include:

  • setting strategic directions
  • quality management frameworks and processes
  • benchmarking and best practice
  • performance indicators and measurement
  • quality assurance in academic & support units
  • international quality issues
  • strategic alliances
  • integrating and using technology
  • management information issues
  • identifying our students and their needs.
  • access and equity

Proudly supported by Edith Cowan University, with sponsorship from COGNOS.

Keynote addresses


Contributed papers

colorswathe   © Australasian Association for Institutional Research Inc. 2010 kindleman