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Five Questions with Arjoman Chatterji

Explorance, Melbourne, Australia

Connect with Arjoman

An interview with Arjoman Chatterji, Sales Engineer at Explorance.

1. Tell us about what Explorance does and the specific assistance it offers its customers.

Explorance is a provider of people insight solutions. Our company empowers organisations with actionable decision-making by measuring students’ and employees’ needs, expectations, skills, knowledge, and competencies. Through scalable automation with tools, such as Blue, Metrics That Matter, and expert-based services, Explorance facilitates continuous improvement and accelerates the insight-to-action cycle, leading to personal growth and organisational agility.

Explorance offers a suite of products, including Blue, which is a survey and data analytics platform designed to help organisations gather and analyse feedback not only from students, but also from employees and external customers. Blue provides a range of features, including survey design and distribution, real-time dashboards, and advanced analytics capabilities, such as sentiment analysis, predictive modelling, and data visualisation.

Additionally, Explorance offers professional services, support, and training, to help customers maximise the value of their investment in our solutions. Explorance also offers a variety of resources, including best practices guides, webinars, and case studies, to help our customers stay informed and up to date on the latest trends and innovations in feedback and data analytics.

Explorance helps its customers measure and improve their performance by providing a range of feedback and data analytics solutions to support their success.

Explorance logo
blue logo, just says the word 'blue' in white inside a blue square.
Metrics that matter logo, says the words 'metrics that matter' with a stylised square icon next to it with three angled lines.
BlueML logo, says the word 'BlueML' with a square icon next to it that looks like ML.
Explorance logo
blue logo, just says the word 'blue' in white inside a blue square.
Metrics that matter logo, says the words 'metrics that matter' with a stylised square icon next to it with three angled lines.
BlueML logo, says the word 'BlueML' with a square icon next to it that looks like ML.
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2. Can you briefly summarise some of your collaborations with universities?

Explorance provides data analytics services and solutions to approximately 50% of higher education institutions in Australia and New Zealand. These solutions assist the institutions in measuring and improving their performance.

Explorance has worked with higher education institutions to help them gather and analyse student feedback, understand the student experience, and identify areas for improvement. Explorance has helped provide solutions that have provided universities with valuable insights into student engagement, course design, support services, and technology integration, including data and learning management system integration.

Explorance has also helped institutions in Australia and New Zealand leverage data analytics to better understand the impact of their programs and initiatives on student outcomes, such as enrolment, graduation rates, and student employment outcomes. Its advanced analytics capabilities, such as predictive analytics and machine learning, have supported data-driven decision-making and helped institutions stay ahead of the curve in an increasingly competitive and rapidly evolving higher education landscape.

Explorance’s collaborations with universities have been designed to help institutions measure and improve their performance by providing valuable feedback and data analytics solutions.

3. What do you anticipate the needs of your clients to be in the age of ‘disruption’ in tertiary education? E.g. What are your thoughts on data and analytics for the future?

In the age of ‘disruption’ in tertiary education, institutions have shown a growing need for data and analytics tools that help them make better and more informed data decisions.

Explorance’s range of analytics tools can provide valuable insights into student enrolment, graduation rates, student employment outcomes, and other key metrics.

Moving forward, institutions may be looking for ways to better understand the student experience and identify areas for improvement, such as course design, support services, and technology integration.

As more institutions move towards online and hybrid models of learning, they may also be interested in tools that help them assess the quality and teaching effectiveness, as well as evaluate their impact on student outcomes. This will require access to robust datasets and advanced analytics capabilities, including predictive analytics, natural language processing, and machine learning.

The future of tertiary education will likely be driven by the increasing use of data and analytics to inform decision making, enhance the student experience, and support the transition to new models of learning.

4.  What has Explorance learned from its involvement with the higher education sector in Australia and New Zealand?

Explorance’s involvement with the higher education sector in Australia and New Zealand has provided institutions with valuable insights into the challenges and needs of this market.

One key finding has been the importance of student feedback and engagement in driving student success. Higher education institutions are looking for ways to better understand the student experience and identify areas for improvement. They are using student feedback data to inform decision making, enhance the student experience, and support the transition to new models of learning, such as online and hybrid models.

Another important learning has been the growing demand for data analytics tools that provide actionable insights. Institutions are looking for ways to better understand the impact of their programs and initiatives on student outcomes, such as enrolment, graduation rates, and student employment outcomes. They are seeking advanced analytics capabilities, such as predictive analytics and machine learning, to support data-driven decision-making.

Explorance has learned about the importance of customer support, professional services, and consulting in the higher education sector. Institutions are looking for solutions that are easy to use and implement, and they are seeking support and training to ensure they can maximise the value of their investment in feedback and data analytics solutions and offer valuable information through consulting on how to leverage data-driven insights to make informed decisions.

Explorance’s involvement in the higher education sector in Australia and New Zealand has provided valuable insights into the growing importance of student feedback, the demand for advanced data analytics, and the importance of customer support and professional services to help understand the value of data-driven analytics.

Explorance logo

5. How can people connect with Explorance?

Information about our products and services can be found on our website at https://explorance.com.

You can also reach out to us directly by contacting Tim Brennan, General Manager, APAC via email tbrennan@explorance.com or via phone +61 417 317 729.

You can also reach out to me, Arjoman Chatterji, Solutions Engineer, APAC directly via email achatterji@explorance.com or via phone +61 424 328 998.

Map showing the locations of explorance offices.

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  • About
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