1. What is your job title?

Data Analyst at Charles Darwin University.

2. Briefly, how would you describe your role in your institution?

I have recently joined the Market Insights and Institutional Research team as a Data Analyst. Prior to this, I was the Business Intelligence Engagement Officer. In my previous role I focused heavily on client engagement across the university and managed the customer service aspect of data requests, while also assisting with the programming and analysis of surveys. Working as a data analyst has shifted my focus to predominantly student surveys and the occasional engagement activities, provided its relevant to my new team.

3. From your perspective, what will be the key skills, capabilities, and knowledge required for institutional research moving forward?

Engagement with clients, because we really have to make sure that the reports are used and understood by our clients.