1. What is your job title?

I am the Senior Data Analyst in the newly formed Data Science and Insights Team at Bond University, based on the sunny Gold Coast in Queensland, Australia. I have been with Bond University for almost ten years, progressing through a variety of roles – from academic advising to student systems – before moving into the learning and teaching survey space in 2021. Since then, I have been supporting the development and implementation of the University’s data-driven decision-making culture, with a particular focus on internal evaluation and feedback processes.

2. Briefly, how would you describe your role in your institution?

My role centres on the coordination, administration, and analysis of internal evaluation activities, particularly Bond’s Student Satisfaction and Feedback Surveys (SSAFS). I oversee the survey lifecycle from data collection through to reporting, ensuring we capture the student voice in a meaningful and actionable way. A core part of my role involves analysing quantitative and qualitative feedback data and translating this into clear, accessible insights for stakeholders across the institution. I also contribute to broader strategic initiatives by enhancing our reporting capabilities, automating workflows, and applying data visualisation and storytelling techniques to support evidence-informed decision-making. It is both analytical and collaborative, and I really enjoy that combination!