1. What is your job title?

General Manager, Information & Planning

2. Briefly, how would you describe your role in terms of your place in your institution?

Our team’s role is to analyse information from multiple internal and external sources to inform operational and strategic decision-making. Analyses and reporting are fairly centralised at Bond, so we are often seen as the go-to team to conduct analyses of a broad range of topics across the Higher Education sector. Our office is provided a level of independence from faculties and other offices which allows us to provide honest opinions based on data and robust information without the perception of inherent bias.

3. From your perspective, what are the emerging areas of interest in institutional research?

I think there is a lot more that we can do with the information we already have. Looking around and speaking with others, I see there is still work to be done in reducing the siloing of information that appears to be endemic in many institutions, improving inter-departmental collaboration and teamwork, and more efficiently utilising quantitative and qualitative information to develop actionable insights and inform decision making.